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Stratford Inn Complaint - Vizio 32" flat screen
Stratford Inn Complaint

Stratford Inn Complaint

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Vizio 32" flat screen


I bought 5 32" flat screen Vizio TVs from Costco. So far 3 of them have had the HDMI ports go bad. I have been on the phone with their customer support and it has been a nightmare. They give you the run around, put you on extended holds, say someone will call you back and finally send you to a 3rd party repair company that will "diagnose" the problem. These TVs were out of service for over 3 weeks and 1 of them still is not fixed. They need to learn what customer service is and learn how to make upset customers, loyal customers...take care of their customers when products fail.


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